At 89 I didn’t think it was worth changing my bathroom to make it safer even though I had had a fall and broke my leg. Tina encouraged me to apply to DVA for the bathroom to be changed. Even though there was lots of work in the application, Tina kept trying on my behalf. Eventually it has all been completed and I couldn’t be happier with the result. Tina would come and make sure everything was going well. Now I feel much safer using the shower and it looks really great. – LS